Effective Date: 01/07/2026
Last Updated: 01/07/2026
Welcome to SahyogGuru, an online crowdfunding platform operated by Child Healthcare & Educational Foundation ("Foundation", "we", "our", or "us"). This Donation Policy explains how donations are made, processed, managed, and utilized through the Platform.
By making a donation through SahyogGuru, you acknowledge that you have read, understood, and agreed to this Donation Policy, along with our Terms of Service, Privacy Policy, Refund Policy, and other applicable policies.
SahyogGuru enables individuals, families, hospitals, educational institutions, NGOs, and communities to raise funds for genuine and lawful causes.
Donations made through the Platform are intended to support causes such as:
All donations made through SahyogGuru are entirely voluntary.
Donors are under no obligation to donate and are encouraged to carefully review campaign details before making a contribution.
Making a donation does not create any ownership, partnership, employment, contractual relationship, or financial interest between the donor and the beneficiary.
To maintain transparency and trust, SahyogGuru may verify fundraising campaigns through documentation and other verification processes.
Verification may include:
While verification helps improve authenticity, it should not be interpreted as a guarantee of the outcome, success, or completeness of any campaign.
To make a donation, donors may:
A donation is considered complete only after successful payment confirmation from the payment gateway.
SahyogGuru may accept donations through:
Available payment options may vary depending on the payment service provider.
Upon successful completion of a donation, an electronic acknowledgement or payment confirmation may be sent to the donor via email, SMS, or other available communication channels.
Where applicable, donation receipts issued by Child Healthcare & Educational Foundation will be provided in accordance with applicable laws and the Foundation's eligibility under Indian tax regulations.
Receipt issuance may require accurate donor information.
Donors may choose to keep their identity private on the public campaign page where this option is available.
However, SahyogGuru may still retain donor information internally for:
Anonymous donations do not prevent the Foundation from maintaining legally required records.
Funds collected through a campaign are intended to be used only for the purpose described in that campaign.
Examples include:
Campaign organizers are expected to utilize donated funds responsibly and honestly.
SahyogGuru reserves the right to monitor campaigns during and after fundraising.
Where necessary, the Platform may request:
Failure to provide reasonable supporting information may affect future fund releases or campaign visibility.
SahyogGuru may charge platform fees, payment gateway charges, or administrative charges where applicable.
Any applicable charges will be clearly disclosed before completing the donation process.
Certain charitable campaigns may receive reduced or waived platform fees at the discretion of Child Healthcare & Educational Foundation.
Campaign organizers are encouraged to keep donors informed by posting regular updates regarding:
Providing updates enhances transparency and donor confidence.
If SahyogGuru reasonably believes that donations are being misused or diverted from the stated purpose, we may take appropriate action, including:
Before making a donation, donors are encouraged to:
SahyogGuru does not provide financial, legal, medical, or investment advice regarding any campaign.
Subject to applicable Indian laws, payment gateway capabilities, and regulatory requirements, SahyogGuru may accept donations from international donors.
International donors are responsible for complying with the laws, regulations, and tax obligations applicable in their own jurisdiction.
Acceptance of international donations may be subject to additional verification and regulatory compliance.
SahyogGuru uses trusted payment service providers that employ industry-standard security measures to protect online transactions.
However, donors are responsible for ensuring that:
Where eligible under Indian law, donations made to Child Healthcare & Educational Foundation may qualify for tax benefits.
Eligibility for tax deductions depends on:
Once a donation has been successfully processed, it generally cannot be cancelled.
Refunds, where applicable, will be governed exclusively by our Refund Policy.
To maintain the integrity of the Platform, SahyogGuru may use donations and user information to:
Transactions identified as suspicious may be delayed, reviewed, or declined.
While SahyogGuru takes reasonable steps to verify campaigns and facilitate secure donations, we do not guarantee:
Donors acknowledge that contributions are made voluntarily based on their own assessment of the campaign.
Child Healthcare & Educational Foundation reserves the right to modify this Donation Policy at any time to reflect changes in law, operational practices, or Platform services.
Updated versions will be published on the Platform with the revised "Last Updated" date.
Continued use of SahyogGuru after such updates constitutes acceptance of the revised Donation Policy.
If you have any questions regarding this Donation Policy or your donation, please contact us: